To our valued customers:
As we are getting more and more news and updates about the spread of COVID-19 within the islands, we're trying to update folks as well as we can.
An order was just announced by Mayor Kirk Caldwell that all non-essential folks will be required to Stay/Work from Home, after 4:30pm Tomorrow Monday, 03-23-2020.
(Violator face fines of up to $5,000 and even up to one year in jail)
Here are the things that'll change for our customers.
-NO IN-PERSON PICKUPS (WE WILL BE SENDING OUT ALL ORDERS) (Contact us via email: princessgoldjewelry@gmail.com to arrange shipping.)
We've contacted the USPS, UPS, FedEx. Thankfully, they're shipping items, during this time.
All new and existing customers will have to communicate with us via email, or make purchases directly from our website.
At this time, we'll be working on most orders from the safety of our home, but items needing specialized machinery will have to be postponed temporarily, such as, carved wax, moulds, and casting items, such as 3-Dimensional Custom Orders. (This postponement will be until, we are able to move more freely in the community. We'll be calling and letting those that fall into this category know. )
If you feel you are in this category of folks and you'd like to cancel your order, we are more than willing to work with you to cancel and refund your deposits.
Call or email us at (808)383-8652 and princessgoldjewelry@gmail.com. Keep in mind, all cancellations will be required to have your original physical copy of your pink invoice.
As always, thanks for supporting us and we hope everyone stays safe out there!
PGC Ohana
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